"HayPost" CJSC carries out the collection of electricity payments for individuals and legal entities within the city of Yerevan and RA marzes through its branches and postal offices.
The electricity bills are collected in the following way
- in the post office customer provides his/her mobile telephone number to postal operator
- the postal operator searches for information about the customer’s bill according to the submitted information and provides the details to the customer
- customer makes the payment after which the postal operator provides a copy of payment receipt to the customer.
Customer Service in the regional post offices, except for weekends and holidays, made every day from 09:00 to 17:00, Saturdays from 09:00 to 16:00. In Yerevan, the service is carried out every day, from 08:00 to 19:00 and on Saturday from 08:00 to 18:00. In Yerevan P/O 0010 operates on Sunday as well from 10:00 to 15:00, P/O 0042, located at the airport, operates around the clock.
In case of mistakes and wrong payments the corrections are made according to the customer`s written request. Corrections are made immediately.